DOIS is something that all union members don't like. In fact, I HATE DOIS! But the reality is that it is here to stay. My major complaint with any computer driven system of measurement of how we do our job is that the program can be changed to reflect what management wants. For instance, Dois does not measure so many of the things about our job that it is literally impossible to gauge. That is why it is (contractually) only "supposed" to be used as a tool by management to better help them gauge their workload. The problem is that the tool management is using DOIS as is a hammer!

So, what do we do?

The only thing that we can do. Educate our members about their rights and responsibilites regarding DOIS or any other management "tool". So this page will contain anything relating to DOIS. With excerpts from many articles it may get repetitive, but the message must get through. We are in a different time now.


KNOW THESE FACTS:

Use of the form 3996 is your only contractual requirement.

The Dois settlement appears on pages 133 through 134 within the National contract.

Dois is a management approximation(not jointly agreed-to claculation) of workload and nothing more.

Not a device that can project a carrier's ability to meet standards.

Depending on the mail mix on any given day... varying idiosyncrasies of the route; weather conditions; traffic conditions...Dois estimates become extremely skewed.

Dois settlement requires more than the Dois opinion to predict workload.

Dois projections cannot determine workload.

Information in Dois may only be changed through a full route inspection, minor route adjustment, or jointly agreed upon methodology between the USPS and the NALC (which we have none).

This prohibits management from "manipulating the Dois predictions in order to squeeze carriers and attempt to con them into believing their workload is not as big as they know it is."

Management cannot unilaterally change the percent to standard to the same percentage for all routes.

New on a route?... Dois predictions are not the sole basis for determining a carrier's workload.

WRITTEN FOR THE PROMOTION OF A DAILY HARMONIOUS WORK FLLOR ENVIRONMENT!

"DOIS PROJECTIONS ARE NOT THE SOLE DETERMINANT OF A CARRIER'S LEAVING OR RETURN TIME, OR DAILY WORKLOAD"

• Dois does not recognize "oversized parcels". M-41 defines an oversized parcel as one that can not fit in a carrier's bag. It is to be delivered before the swing or after the swing. This is sure to add up to about five minutes to your estimate.